Privacy Policy

Privacy Policy

Slotzo Casino ("we," "us," or "our") is committed to protecting your personal data in accordance with applicable laws and regulations, including but not limited to The General Data Protection Regulation (GDPR) 2016/679 of the European Parliament and Council. This Privacy Policy explains how we collect, use, store, transfer and otherwise process information that we hold about you.

Information We Collect

We may collect information from you when you:

• Register an account with us;
• Make a deposit or withdraw funds using our services;
• Interact with our customer support team;
• Participate in promotional offers or sweepstakes; or
• Browse our website or mobile application (including cookies and analytics).

This information can include, but is not limited to: name, address, email, phone number, date of birth, nationality, IP addresses, account activity, betting patterns and other relevant details.

How We Use Your Information

We use the personal data you provide us in accordance with this Privacy Policy:

• To verify your identity and age;
• To prevent fraud, money laundering and terrorist financing;
• For customer support and to respond to any complaints or queries you may have;
• To tailor our website content, communications and offers according to your interests and preferences;

How We Protect Your Data

We have implemented technical and organizational measures to safeguard the security of your information. These include:

• Secure connections (using SSL/TLS 1.2+ protocols) for data transmission
• Firewalls to block unauthorized access;
• Regular security audits, risk assessments, and penetration testing;
• Implementation and maintenance of a Business Continuity Plan in case of disaster or downtime

How We Store Your Data

We store your information on servers which are located within the European Economic Area (EEA) where it is accessed by authorized personnel who have been trained in data protection.

When Do We Share Information?

Your personal and financial information may be disclosed to third parties under any of the following circumstances:

• Where required or allowed by law, for example:
  • Regulatory requirements
  • Law enforcement requests
• To process transactions (banks and payment processing systems)
• To provide customer service

Cookie Policy

A "cookie" is a small piece of data stored on your device to allow us to track usage patterns. We use cookies:

• Analytical: Google Analytics, which helps improve our user experience.
• Functional: Maintaining session persistence.

You can adjust browser settings or third-party tools (e.g., Ghostery) to manage these types of tracking technologies.

Your Rights and Controls

If you would like access to the information we hold about you, please contact us. You are entitled to request rectification, erasure, restriction, objection, portability according to applicable laws.

• To exercise any of your data protection rights or ask questions regarding our policy please: [insert contact details]

Changes in This Policy

We reserve the right to update this Privacy Policy as required by law, changes to business practices, or for other reasons. If we make significant updates we will notify registered users and post an updated version on this page.

By accessing or using Slotzo Casino services you acknowledge our processing of your personal data according to this policy.